Last Updated: January, 20^th 2026

1. Introduction

• This Privacy Policy explains how Electro Hub Mart, operated by Electro Hub Commerce FZ LLC, collects, uses, stores, and protects personal information in accordance with applicable UAE laws.

2. Information We Collect

• We may collect personal information including name, contact details, delivery address, order history, IP address, and device information.
• Payment processing is conducted securely through certified third-party payment providers including N-Genius (Network International), Tabby, and Tamara. We do not store full card details on our servers.

3. Purpose of Data Collection

• Data is collected for order processing, delivery, customer support, fraud prevention, marketing communications (with consent), and compliance with legal obligations.
• Marketing communications are sent only where explicit consent has been provided and may be withdrawn at any time.

4. Cookies & Tracking Technologies

• We use cookies to enhance website functionality, analyze traffic, and improve user experience. Users may disable cookies via browser settings; however, some website features may not function properly.

5. Data Sharing & Disclosure

• We may share personal data with logistics partners, payment processors, IT service providers, and government authorities when required under UAE law. We do not sell or rent personal data.

6. Data Retention & Security

• Personal data is retained only for as long as necessary to fulfill business, contractual, and legal obligations, and for a minimum period of five (5) years where required under applicable UAE financial and tax regulations.
• We implement appropriate technical and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.
• Our website uses SSL encryption and industry-standard security protocols to safeguard personal information transmitted through our platform.

7. User Rights

• Users have the right to request access, correction, or deletion of their personal data, subject to applicable legal obligations. Requests may be submitted via our official contact email.

8. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Governing Law

• This Privacy Policy is governed by the laws of the United Arab Emirates.